CANCELLATION: 2020 HAE Global Conference

The health and well-being of everyone in the HAE community is of paramount importance to us!

As communicated before, HAE International has been carefully monitoring the developing situation regarding COVID-19 (novel coronavirus).

HAEi leadership has been meeting on a daily basis to carefully assess the evolving situation and has determined that we cannot ensure the health and safety of attendees at such a large global gathering. In addition, we are faced with boarder closings, flight limitations, and individual country restrictions. Based on these factors, we have decided to cancel the 2020 HAE Global Conference scheduled to take place 14-17 May 2020 in Frankfurt, Germany.

Please be aware of the following IMPORTANT information:

Those who received a travel grant (flight tickets paid by HAEi)
HAEi will cancel their itinerary (air travel) at no cost for the participant. However, HAEi cannot refund purchases for upgrades, date changes or other services. HAEi will cancel their full hotel reservation booked through the conference website, and will calculate and refund the total amount of the registration fees paid, which may include the Jakobusweg Walk, Sightseeing Tour of Frankfurt, and any additional room nights purchased through HAEi’s registration system.

Those who purchased their own flight tickets
Individuals will need to reach out to their travel agency or airline for cancellation policies and procedures. HAEi cannot reimburse any individually purchased flight ticket nor any other travel related costs (passports, visas, additional room nights bought outside HAEi’s registration system, and other arrangements). HAEi will cancel their full hotel reservation booked through the conference website, and will calculate and refund the total amount of the registration fees paid, which may include the Jakobusweg Walk, Sightseeing Tour of Frankfurt, and any additional room nights purchased through HAEi’s registration system.

Given the uncertainties surrounding the transmission patterns of the COVID-19 (novel coronavirus), HAEi is not planning to reschedule the global conference in 2020.

When contacting HAEi regarding any conference related questions, please allow additional time for receiving a response. Please, only contact HAEi through the dedicated email address: covid-19@haei.org.

 

2020-03-18T20:23:27+02:00March 18, 2020|HAEi News|